Privacy Policy

DealOnTrip is committed to protecting your information. You agree and consent to the Company using and processing your Personal Data for the Purposes and in the manner as identified hereunder. This privacy notice provides details about the information we collect about you, how we use it and how we protect it. It also explains your rights and how to contact us if you have questions about how we use your information.
  • Information about DealOnTrip: In this privacy notice, references to DealOnTrip, “we” or “us” are to DealOnTrip (a company incorporated under the laws of Bangladesh).DealOnTrip recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processer. This Privacy Policy provides for the practices for handling and securing user’s Personal Information (defined hereunder) by DealOnTrip and its subsidiaries and affiliates. Depending on from where you interact with us this Privacy Policy does not apply to any website(s), mobile sites of third parties, even if their websites/products are linked to our Website. You can find out more about the DealOnTrip companies that handle your information.
  •  DealOnTrip’s privacy notice scope: This privacy notice applies to individuals who enquire about, purchase or make use of our products and services, such as when a user signs up with DealOnTrip, modifies her account, makes a booking (whether website, in person or via any other channel), requests on-demand services, contacts customer support, stays at DealOnTrip accommodations or otherwise communicates or interacts with DealOnTrip. It describes how we handle your information, regardless of the way you contact us (e.g. website, email, phone, DealOnTrip accommodations, etc.). Sometimes we will provide you with additional information or notices, depending on the way we interact with each other.
  • Personal Information: We obtain personal information from you. Where you provide us with information about other individuals (e.g. the names of others who you will stay at the accommodation you book), you must ensure that they have seen a copy of this privacy policy and are comfortable with you doing this. We obtain personal information from you through your interactions with us, including by telephone (please note that we record or monitor our calls for compliance and quality assurance purposes), by email, via our websites, via, social media. DealOnTrip will send verification message(s) or email(s), contact with you on your birthday/anniversary to offer a special gift or offer. Send any updates to changes to your bookings. Marketing Promotions: Marketing promotions help us to identify your preferences, develop programs and improve user experience. We use your personal information to send you marketing by post, telephone, social media, email, SMS to track installation status of the application. We may also use your personal information to carry out online paid marketing activities in the nature of retargeting.
  •  Sharing your Information: DealOnTrip share your information within the DealOnTrip company and with others who help us provide services to you (e.g. your accommodation provider). DealOnTrip also share your information in accordance with the law.
  • We share your information for the purposes set out in this privacy policy, with the following categories of recipients:
  • With the members of the DealOnTrip company.
  • With accommodation managers to qualify them to provide your service, (g. we share your name and check-in time).
  • Where we have a duty to or are permitted to reveal your personal information by law (e.g. law enforcement officials, government authorities).
  • The law enforcement forces, in the exercise of their functions or with others as required by a court order
  • DealOnTrip recognize the importance of privacy of its user’s. DealOnTrip does not sell or rent individual customer names or other Personal Information of Users to third parties except sharing of such information with our business / alliance partners or vendors who are engaged by us for providing various referral services and for sharing promotional and other benefits to our customers from time-to-time basis their booking history with us.
  •  Data Protection: If you have any questions, complaints or any other concerns about the way in which we process information about you, please contact us
  • Guest Check-in/ Check-out Policy:
    Guest must be at least 18 years of age to be able to check into the hotel.
  • DealOnTrip standard check-in time is 12m (noon), and guest can check-in any time after that till your reservation is valid.
  • DealOnTrip standard check-out time is 11 a.m. Late check-out is subject to availability and cannot be confirmed in advance. Company willcharge extra to apply as per the below policy:
  • Check-out time (Between 1 PM to 4 PM) 20% charges payable as per room rates of the next day, depending on hotel policy. **(Variable)**
  •  Check-out time (After 4 PM) 100% charges payable as per room rates of the next day. **(Variable)**
  • According to government regulations, a valid Photo NID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are NID card and Passport. Without an original NID card/ Passport the guest will not be allowed to check-in.
  • Contact Policies:
    a. Guests may be contacted closer to their check-in date to confirm the arrival status or arrival time through calls or messages.
  • DealOnTrip continue to improve their services. DealOnTrip may reach out to guests to get the feedback from guests about their experience through calls or message.
  • DealOnTrip might reach out to you for offers through message.9. Smoking Policy: DealOnTrip reallytake pride in keeping all our rooms fresh and clean, and discourage smoking in the rooms.
  • Booking Extension Policy:
    a. If any guests want to extend their booking, DealOnTrip will provide them if rooms are available.
  • If any guests want to extend their booking then Current room rates can be different from the rates at which the rooms were booked.
  • Payment Policy: DealOnTrip takes advance money from their guests for booking rooms in hotel/resort’s. DealOnTrip accepts Cards, mobile banking or digital payment. The hotel/resort’s will be unable to provide you refund or price information.
  • Your Rights: DealOnTrip protect user data. You may access your Personal Information from your user account with DealOnTrip. The right to make a written request for details of personal information we hold about you and to request a copy of that personal information.